In any form of operation, mechanical components can fail unexpectedly, creating costly and time consuming business problems.
Being prepared is the key to prevention in the form of planned or re-active maintenance support. Reactive maintenance solutions are perfect for organisations that cannot plan work due to the nature of the industry but need a quick response when problems arise. This kind of solution fits perfectly with businesses who are likely to have minor maintenance issues, where a business can run as usual if a problem arises. However, this is far from optimal, for example in a manufacturing environment, where critical machinery needs to be operating continuously. For this environment, prevention is key through planned maintenance solutions, to help avoid any unscheduled breakdown and down-time.
If you are a manufacturer without a planned maintenance solution, then you need to make sure you have a support in place to react quickly and with quality, should you need it.
Quick and effective reactive support can save a business valuable time and money. The benefits can be seen in this recent example at an American owned coffee manufacturing facility in South Wales. Their machines needed to be constantly operational to meet the production quotas, and to utilise production staff time. The fault occurred with the main coffee roaster. The initial response by the company was to buy a new part and call in an engineering specialist from overseas, as directed by the American management team.
Luckily, the manufacturer had used local outsourced facilities maintenance before. After identifying the main root cause of the problem, we were able to quickly identify a solution. We were called and onsite at 8am, had the broken machine parts repaired and fitted, and working again by 16:15 the same day.
As can be seen by this example, to keep operations running like clockwork, having an outsourced facilities company can prove to benefit a company in many ways:

